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Hi {{first_name}},

Given how actively your team has been using [[your product]] this year, I wanted to offer a multi-year renewal option: [[specific terms, e.g., "a 2-year commitment at a 15% discount on your current annual rate"]].

This locks in your current pricing and gives your team continuity without renegotiating next year. The terms are straightforward: [[brief summary of what's included]].

Is this something worth discussing, or would you prefer to renew annually?

[[Your name]], [[your company]]

Hi {{first_name}},

I wanted to reach out personally ahead of [[customer company]]'s renewal on [[date]]. [[Account manager or CSM name]] has been trying to connect and I understand you've been difficult to reach.

I'd like to make sure the renewal conversation happens on your terms. Is the timing not right, or is there something about the plan or the product we should address before moving forward?

A quick reply pointing me in the right direction would help.

[[Your name]], [[senior role at your company]]

Hi {{first_name}},

I know this year with [[your product]] had some bumps, particularly around [[specific issue: e.g., "the integration delay in Q2" or "the support response times in March"]].

Before we discuss renewal, I want to make sure those issues are behind us and that you're in a good place with [[your product]] going into next year. Would a 20-minute call this week work to talk through where things stand?

I'd rather get this right than rush into a renewal conversation.

[[Your name]], [[your company]]

Hi {{first_name}},

Quick reminder: your [[your product]] contract renews on [[date]], which is [[number]] days from now.

If you're ready to move forward, here's the renewal link: [[link]]. The process takes a few minutes.

If you'd like to discuss changes to your plan or have questions about pricing, let me know and I'll set up a call.

[[Your name]], [[your company]]

Hi {{first_name}},

Your renewal is about 60 days out ([[date]]). Before we talk terms, I wanted to check in on two things:

Is there anything about your current plan that hasn't worked as expected?

Are there features or capabilities you'd want added for next year?

Your answers will help me put together a renewal that actually fits what your team needs going forward, rather than just rolling over the same plan.

[[Your name]], [[your company]]

Hi {{first_name}},

Your [[your product]] contract comes up for renewal on [[date]]. I wanted to start the conversation early so we have plenty of time to address anything on your end.

Your team has [[usage or outcome summary: e.g., "verified 45,000 emails" or "run 12 campaigns" or "grown from 3 to 8 active users"]] this year. I'd like to keep that going.

Can we schedule a quick call to review your plan and discuss what next year looks like?

[[Your name]], [[your company]]

Hi {{first_name}},

Your team has been getting strong results with [[current use case]]. I wanted to check: has anyone on your team considered using [[your product]] for [[adjacent use case or different department]]?

Other customers in your space have started doing this and it's working well: [[one sentence on the outcome]].

If it's worth exploring, I can walk you through how they set it up. Also happy to connect with whoever on your team would own that workflow.

[[Your name]], [[your company]]

Hi {{first_name}},

I was reviewing your account and noticed [[specific observation: e.g., "usage dropped off over the last two weeks" or "your team hasn't activated [feature] yet" or "you're approaching your plan limit"]].

I wanted to flag it in case something's off. Is there a blocker I can help with, or has the team's focus shifted?

[[Your name]], [[your company]]

Hi {{first_name}},

Your team just crossed [[specific usage milestone: e.g., "1,000 verified emails" or "50 campaigns sent" or "10 team members active"]]. That's a solid sign that [[your product]] is becoming part of the workflow.

Now that you're at this level, here's something that might help: [[specific tip, feature, or next step relevant to their usage level]].

Any questions or anything I can help optimize?

[[Your name]], [[your company]]

Hi {{first_name}},

You've been using [[your product]] for about three months now. I wanted to check in on results: has [[specific outcome they were aiming for during onboarding]] started to show up?

Also curious: has anything surprised you, either positively or negatively, about how the product has worked in practice?

I'd like to make sure you're getting the full value before your renewal window approaches.

[[Your name]], [[your company]]

Hi {{first_name}},

Two months in. By now, most teams have moved beyond the initial setup into [[common second-phase use case or feature]].

Curious: has your team started using [[specific feature or workflow they haven't explored yet]]? If not, it might be worth a look. Teams in your situation typically use it for [[specific outcome]].

Happy to walk through it on a quick call if useful.

[[Your name]], [[your company]]

Hi {{first_name}},

You're about a month into [[your product]]. Quick check: has [[key feature or workflow they set up during onboarding]] been working the way you expected?

If you've hit any roadblocks with [[specific aspect of their setup]], I'd like to sort those out now while they're easy to fix.

Any questions or feedback so far?

[[Your name]], [[your company]]