Hunter helps businesses connect with each other by providing web applications, browser extensions, and other online services.
When you're using our website, we track your usage which includes statistics such as which pages you visit and how long you look at them.
If you create an account, we ask information such as your email, you name or what company you work for. All this information is used to personalize your experience or send you onboarding emails and invoices. In cases of high-risk of fraud, we might ask for a phone number for verification purposes (we never use it for marketing purposes). If you become a paying customer, we will collect your payment card information.
Whether it is through the API, the website, the Google Sheets add-on, or the browser extensions we provide; we monitor your usage, and log requests that you make. Those logs can include IP address, geolocalization information, browser type, etc. We destroy those logs after 3 or 4 months.
When using our services, you might send us some files (for example, by using the bulk Email Finder or the bulk Email Verifier). We store your files until you destroy them or close your account.
If you reach out via email or chat, we keep conversations and other data you might send during those exchanges. When you delete your account, those conversations are removed after a few months.
Our users can send emails through the MailTracker or our Outreach feature and get tracking information on them. We’ll let them know if we think their emails have been opened, where and how many times.
To offer this features, we store some information regarding the emails such as the subject and the recipient(s) (we don’t store the body). When possible, we store the data in a pseudonymized form as much as possible.
We may store the location of the person opening the emails using IP addresses. To respect their privacy, the IP addresses collected this way are anonymized.
We use servers to look at publicly available online pages and process business data on them. Only public pages are looked at. If a website asks crawlers not to look at the content, we respect this indication.
On those public pages, we look for business data such as names, professional emails, social networks URLs, etc. If we come across private consumer data (for example a Gmail or Hotmail address), we do not process it.
When creating an account, you agree to our Terms of Service which allows us to process your data to give you access to Hunter. This way, you can have an account on our website, save and process leads, invite other team members, etc.
We're looking at usage patterns and various statistics to understand what to improve on Hunter. This includes, for example, doing A/B testing on new features.
We’re also using the data that goes through our services to improve the services themselves. We only use this information to validate data we already have or that is being supplied by a user, not to enrich our databases.
To provide the service, we also give you access to the publicly accessible business data we have indexed. It is in our users' (and the businesses they work for) legitimate interest to have access to the business data already shared on the web. This helps them discover relevant contacts within companies they want to reach out to.
We provide customer support via email or chat, to help you take full advantage of our service or fix any problem you encounter.
We actively fight credit card fraud and misuse of our services by detecting risk patterns.
Regularly, we launch new services. We’ll let users know about those releases if they have asked us to keep them up to date.
If you're a direct user of our service, you can log in to your account and update your information directly there.
If your business data was found online, you can use our Claim feature to update or delete it.
In particular, we'll let you know:
To get started, reach out at email@example.com.
If you’re a user of our service, you can log in to permanently destroy your account.
If your data was found online, use our Claim feature to get full control over it. You can delete all your data directly online without having to send a request via email.
If you have any concerns, please reach out first so we can have a chance to help: firstname.lastname@example.org. If you feel we’re not doing enough, you have the right to contact your local supervisory authority.
To provide our service, we rely on other companies that can partially manage your data. We carefully select our providers to ensure the privacy and security of your data. Our biggest providers are:
For users of our service, we process your data as long as your account stays active. Once it is deleted, we remove almost everything within a few days and all remaining artifacts within 3 months. If you’ve paid for Hunter, we might keep some information regarding your company for longer to comply with our legal obligations.
If your data was found online, we process it as long as it stays online. We make sure to regularly come back where we found it, if it isn't there anymore, we remove it from our databases and stop all processing.
We take the security of the data we manage very seriously and always try to keep our methods up-to-date. We describe in more details the actions we take to the data safe in our Security Policy.
The servers we use to store and process personal data are exclusively in the European Union.
Date of last revision: May 24, 2018.
The company behind Hunter, Hunter Web Services, Inc., is incorporated in the United States. You can reach us via email: email@example.com or snail-mail (only USPS): Hunter Web Services, Inc., 427 N Tatnall St #50754, Wilmington, Delaware, 19801-2230, USA.