Hi {{first_name}},
It looks like you checked out [[your product/services]] at {{company}}.
As I couldn’t get back to you earlier, I am reaching out now to know the status of your pesky difficulties and love to share some [[suggestions/ideas]] to find the solution.
If we could spend 15 mins on [[date]] at [[time]] to chat about this, it will be great for you to move forward with confidence.
I look forward to hearing from you.
Regards,
[[your name]]