We like to think of Hunter as a tiny but highly efficient team. We all have an important role in the daily operation and improvement of the service. A new hire gives us the potential to do so much more, but we need to work hard to keep our balance and culture.
That’s why we care so much about hiring and doing it right.
Applying to job offers is time-consuming and often nerve-wracking. We know this. So we’ve tried to design a hiring process that’s as respectful to candidates as possible:
- Every application gets reviewed manually. No automation.
- Everyone gets a response from us within a week.
- We don’t look at CVs in the first screening: If you have an unusual background and the positions allow for it, all the better!
- If you have to do some development or design work during the hiring process, we’ll pay for it.
A few questions to start with
We do not begin by asking for a CV or a cover letter. Most CVs aren’t ideal for assessing the potential of a candidate. They also tend to focus a lot on education. Having been to a great college has its place, but most of our positions don’t require those specific qualifications.
We prefer a few open-ended questions. Overall, a candidate will spend the same time on his or her application, but every word is written for us and directly on key topics. From our experience, it gives the opportunity to the most motivated candidates to shine. Even in a few lines.
Open-ended questions also tell you who’s a great writer. In a remote company with teammates on three continents, good writing is essential for high-quality work to happen. Jason Fried from Basecamp says it best in his book Rework:
“If you are trying to decide among a few people to fill a position hire the best writer. It doesn’t matter if the person is marketer, salesperson, designer, programmer, or whatever, their writing skills will pay off. That’s because being a good writer is about more than writing clear writing. Clear writing is a sign of clear thinking. Great writers know how to communicate. They make things easy to understand. They can put themselves in someone else’s shoes. They know what to omit. And those are qualities you want in any candidate. Writing is making a comeback all over our society… Writing is today’s currency for good ideas.”
Starting an email exchange
Once we’ve narrowed down the list, we start a conversation with the candidates. We follow-up with a few more questions, diving a bit more into their work. For example, for a support role, we might send a few examples of customer requests.
At that point, we’ll also start answering questions from candidates to help them better understand how they’ll fit within the team.
After a few exchanges, we’ll be ready to move on to the video calls!
Development and design work
Looking at someone’s work tells you more than a CV ever will.
For the last few candidates, we’ll provide a task that is similar to what they would encounter within the team. This assignment takes up to one day and is paid for.
When reviewing the finished work, we aren’t looking for perfection. Time was scarce. And the context was insufficient. What we’re looking for is to understand the thought process and how they tackle problems.
Meeting the team
There are usually three interviews to go through. First, with each founder, François and myself. Then with another member of the team, often in a similar role.
Interviews last between 30 and 90 minutes. They expand on all the information shared with us until now. This is also the perfect time for us to answer all the questions you might have.
If development or design work happened, we’ll go over it with the candidate, similarly to what we would do in pair-coding sessions. We’ll work together to understand the reasoning behind each decision made.
The best part :) As soon as we know, we schedule a call to share the good news and get into the nitty-gritty of joining our team. In particular, we offer:
- A competitive salary with no negotiation. The pay doesn’t (and shouldn’t!) depend on a candidate’s haggling skills.
- 5 weeks of paid vacation per year.
- $5,000 vacation bonus per year for a far-away trip.
- An awesome team 🤗
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