Once you've installed MailTracker extension, the emails you send with Gmail are tracked. You can deactivate the email tracking when you want.
As soon as your recipients opens your email, you can see the tracking details directly in your Gmail.
All the information you need is in your hands. No reply? You know what to do and when to follow up.
Email tracking tools add an invisible image of one pixel inside the emails. This image is loaded when the recipient opens the emails which allows the sender to know when the email is opened.
Other information can be collected when the image is loaded such as the device or browser used (found from the user agent) or the location (found from the IP address).
MailTracker never modifies the content of the emails you send in any sort, except to add the pixel required for the email tracking. You’re safe to send emails that look exactly like expected.
MailTracker will remain a free product without counterpart.
MailTracker doesn’t store the recipients, subject or content of your emails. The only information we save when you send an email with the tracking activated is:
This information lets MailTracker retrieve the tracking events of the corresponding emails when you navigate Gmail.
We don’t store anything about the non-tracked emails you send and the emails you receive.
MailTracker is different from most Gmail integration because it doesn’t require the permission to read and manage your emails in Gmail. It works only with the Chrome extension adding the tracking information when you use Gmail.
MailTracker doesn’t store the email address of your recipient nor the content of the emails you send to them. The only information related to the recipients you send tracked emails to is:
Therefore, MailTracker does not store any personally identifiable information about your recipients.
There are two common reasons why an email can fail to track an opening:
Please also note that if you’re sending emails to yourself to test the tracking, it will not work as MailTracker prevents the senders to trigger tracking events from their own emails.
For privacy reasons, we don’t return the location of the recipients.
Only the time(s) the email was open and the type of device (computer, mobile or tablet) are available in the tracking detail.
When you send an email from Gmail and have MailTracker installed, the tracking will be added by default.
However, you can deactivate it manually to prevent the tracking by clicking the MailTracker icon at the bottom of every composition window in Gmail.
To remove the extension, click right on the icon in your browser then “Remove from Chrome…” and confirm the deletion. You can also remove it in the « Extensions » section in Chrome.
You can also delete your MailTracker account on this page.